German Freelance Customer Engagement Specialist (Remote - Spain)

Join our international team and support leading B2B organizations through high-quality customer engagement, lead generation, market research, and appointment-setting projects. Work remotely from Spain with flexible hours and attractive freelance conditions.

We are looking for enthusiastic German-speaking Freelance Customer Engagement Specialists who enjoy connecting with people, gathering information, and creating opportunities for our clients.

Our client supports international companies with:

• Lead generation and qualification

• Appointment setting

• Market research projects

• Customer and prospect outreach

• Data validation and database enrichment

• Customer satisfaction and follow-up campaigns

This is not a hard-sales role. The focus is on building professional relationships, gathering valuable information, and helping clients connect with the right people.

Responsibilities

As a Customer Engagement Specialist, you will:

• Contact companies and professionals by telephone.

• Identify opportunities and qualify potential leads.

• Conduct market research and information-gathering activities.

• Schedule appointments for sales and business development teams.

• Validate and enrich customer data and CRM records.

• Accurately document conversations and outcomes.

• Represent our clients in a professional and positive manner.

Your Profile

• You enjoy talking to people and building rapport.

• You are proactive, solution-oriented, and self-motivated.

• You communicate professionally and work accurately.

• You value long-term relationships and excellent customer experiences.

• You enjoy working independently while being part of a collaborative team.

Requirements

• Availability of at least 20 hours per week.

• Excellent German language skills, spoken and written.

• Good command of English.

• Reliable internet connection and suitable home-office environment.

• Strong communication and telephone skills.

• Independent, flexible, and results-oriented working style.

What We Offer

• Flexible working hours from Monday to Friday.

• Competitive freelance compensation.

• Fully remote work within Spain.

• A friendly, ambitious, and international team.

• Opportunities to develop professional skills and gain experience across various industries.

• Coaching, support, and continuous development.

Location

Remote freelance position based in Spain

• Werktijden: At least 20 hours per week